|
FAQs - Party Hire
Q. What is included in a rental from
Arctic Chill?
We at Arctic Chill pride ourselves on excellent customer
service. We educate you up front on machine placement, estimating
mix volume, machine operation, mixing instructions, recipe
advice, flavor choices and everything else that will help
make your party a success. We make sure you have easy access
to our phone number so that you can call us if you need
anything before, during or after the party (we answer the
phones until 9 PM when rental machines are out).
In addition to the personal support, our rentals include
at no cost to you:
- Personalized instructions on machine operation and mix
preparation,
- Written instructions,
- 25 foot extension cord (when needed),
- A 5 gallon mixing jug
Top of page
Q. Are the frozen drink machines easy
to use?
You bet! With any of our packages, we instruct you on how
to use the machine, make a batch of drink mix and give you
helpful hints to keep the frozen drinks flowing. We give
you printed instructions with your invoice and each of our
bottles of mix have clear instructions and recipes. If you
select to have your machine delivered, we mix up your first
batch and show you how to mix up the subsequent batches.
We provide you with a clean 5 gallon jug that makes mixing
the drinks easy and efficient.
Top of page
Q. How much do the machines weigh? What
are their dimensions?
That depends on the machine you rent. We offer 3 different
machines. We will determine the best machine for you based
on your party size.
Top of page
Q. Does Arctic Chill rent machines for
kid's parties?
Absolutely! We do kid's parties, church functions and any
other function where nonalcoholic beverages are consumed.
All of our cocktail mixes taste great with or without liquor.
In addition, we have a full line of ChillyFruit products
with 100% fruit juice available that children and
adults love.
Top of page
Q. Do I need to have someone serving
the frozen drinks?
No. The machines are self-serve and easy for you and your
guests to use. If you keep the machine full, it will keep
the frozen beverages flowing. It is helpful, however, to
assign someone to keep the machine refilled, so you can
keep your guests happy and your party going!
Top of page
Q. How much ice does the machine need?
NONE! Our frozen drink machines will do all the freezing
for you. All you need to do is pour in the mix and the machine
takes care of the rest.
Q. What kind of table do I need for
the machine?
A sturdy table within good access to power point is required.
Top of page
Q. How far in advance should I reserve
the machine from Arctic Chill?
If your party is not on or around a major holiday (Christmas
or New Years Eve) you can usually reserve it with 1 week's
notice. You will want to reserve the machine earlier for
the traditional holiday party dates. But remember, the sooner
the better...you don't want to miss out!
Top of page
Q. When will the machine be delivered?
Machines are delivered the day of the
event and picked up the following day at a designated time.
If you choose to have the machine for the whole weekend,
then the machine will be delivered on Friday at a designated
time and picked up on Monday between 12 PM and 1 PM. Please
note that overnight or daily rentals do not mean the rental
is for a full 24 hours.
Top of page
Back to FAQs
|
